Responding to A Customer Complaint Letter Example

Sample Template Example of Responding to A Customer Complaint Letter Example in Word / Doc / Pdf Free Download

EMAIL REPLY TO CLIENT FOR MISSING INSTRUCTION MANUAL/DOCUMENTS

[DATE, ex. Wednesday, June 11, 2016]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

XYZ Inc.

1234 First Street

Suite 567

Anycity, Anystate  85245]

Dear [NAME, ex. John Smith],

Allow me to apologize for shipping you [PRODUCT(S), ex. our Magnaflux compressor] without including any documentation.  I am enclosing the missing documents with this letter.

I am certain you will be pleased with [PRODUCT(S), ex. the compressor].  We appreciate your business and look forward to dealing with you in the future.

Sincerely,

[YOUR NAME, ex. Jill Jones]

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