Sample Tyres Warranty Policy from a Tyre & Tube Manufacturing
Company
Warranty Policy of Starnet Tyres Limited
1) This Warranty Policy covers all Two Wheeler Tyres & Tubes manufactured by Starnet Tyres Limited, Mumbai, under the brand name STABNET.
2)
All Tyres &
Tubes shall be covered under Warranty for manufacturing defects only.
3)
Tyres will be
covered for manufacturing defects for a period of 4 (four) years from date of
manufacturing or up to the pattern smooth stage, whichever occurs earlier.
4)
Tyres with manufacturing
defects are replaceable under Warranty based on pro-rata.
5)
Tubes are
covered under Warranty for a period of 2 (two) years from the date of
manufacturing only.
6)
Tyres and Tubes
under Warranty shall be inspected by Starnet’s authorized personnel and the
verdict given by him will be final (whether adjustable or not adjustable) in
all respects.
7)
Compensation for
Tyres accepted by our company as having manufacturing defect shall be done
considering pro-rata usage basis.
8)
Customers /
Dealers need to send Tyres and Tubes under claim to the nearest Sales Depot of
our company on freight paid basis. Replacement tyres / tubes will be charged on
pro-rata wear basis.
9)
All items that
would be sent under claim should be accompanied with a covering letter from
Dealer, stating Customer’s name, Date of Sale, Chassis Number, Vehicle Model,
Kms. covered nature of failure.
10)
It is advisable
to mark the defective area of the Tyre and Tube with crayon by customers (for
easy inspection by the Service personnel).
11)
Motorcycle tyres
detected with a wobbling complaint and having run less than 3000 kms ONLY will
be replaced on pro-rata basis. More than 3000 kms will not be entertained.
12)
Tyre damaged due
to external object, for example: Cuts on tread, Sidewall or any other abuse and
with manufacturing defect will not be replaced under Warranty.
13)
Tubes that are
found to have failed at the splice area or at the Valve base are replaceable on
FOC basis if sent alone (without tyres).
14)
Repaired Tube /
Punctured Tube will not be considered under claim.
15)
Tube seated just
below the WELL of rim contour may get creased and pinched circumferentially, if
the rim tape is not seated properly or dislocated from the WELL. Such failure
of tube will not be considered under claim.
16)
In the event of
puncture / leakage, the nut on the valve stem need to be loosened and valve
pushed inside to allow the tube to float inside the tyre. If this is not done,
the tube gets sheared off. Such tube will not be replaced under claim.
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